Privacy Policy

Privacy Policy

Contractors, Closers & Connections and its affiliates respect your privacy and are committed to protecting it. We recognize the increased importance of electronic commerce and the growth of the Internet as a part of everyday business transactions. That’s why we maintain strict internal policies concerning your privacy. Contractors, Closers & Connections provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used.

Questions regarding this statement should be directed to privacy@contractorsclosersconnections.com.

We’ve structured our Web Site so that, in general, you can visit Contractors, Closers & Connections on the Web without identifying yourself or revealing any personal information.

However, Contractors, Closers & Connections may ask you to register and provide information that personally identifies you, including when you register as a customer or purchase a product/service from Contractors, Closers & Connections, download white papers, subscribe to email newsletters, or respond to a marketing campaign. The information gathered is used to enhance the user experience on our site and to identify frequent visitors.

We make this Privacy Policy notice readily available on our home page and at the bottom of every Contractors, Closers & Connections Web page.
Some Contractors, Closers & Connections Web pages may be P3P-enabled, which allows you additional control over your personal information.

Table of Contents

Sites covered by this Privacy Statement

Types of information we collect

We may collect information from the following sources:

Applications, questionnaires and other forms you submit, such as your name, address and date of birth

Web-based tools when you visit our Web sites, such as “cookies”

We may disclose the information described above to:

Companies in our corporate group

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Cookies. Contractors, Closers & Connections uses software tags called “cookies” to identify customers when they visit our site. Among other things Cookies help us identify returning users so that we don’t ask them to register with every visit. They help us understand your buying preferences and customize our service to your needs. By understanding which areas of the site you visit, cookies allow us to present information, products and specials that are of personal interest.

Web beacons

Personal information

Personal information is information that is associated with your name or personal identity. Contractors, Closers & Connections uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, it will be used only to support your customer relationship with Contractors, Closers & Connections. Contractors, Closers & Connections will not sell, rent or lease your personal information to others.

On some Contractors, Closers & Connections Web Sites, you can access products or services, request information, subscribe to marketing or support materials, register yourself or your Contractors, Closers & Connections products, or apply for a job at Contractors, Closers & Connections. The types of personal information you provide to us on these pages may include name, address, phone number, email address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. 

To personalize our Web Sites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

Non-personal information

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Contractors, Closers & Connections collects and analyzes non-personal information to evaluate how visitors use the Contractors, Closers & Connections Web Sites.

Non-personal data we collect may include the pages visited on the Contractors, Closers & Connections Web Sites, unique URLs1 visited within Contractors, Closers & Connections, browser type and IP2 address. Most non-personal data is collected via cookies or other analysis technologies. Contractors, Closers & Connections Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. Contractors, Closers & Connections also places ads on other Web Sites that may use cookies.

We have safeguards to keep information confidential and secure:

We have up-to-date physical safeguards, such as secure areas in buildings; electronic safeguards, such as passwords and encryption; and procedural safeguards, such as customer authentication procedures to prevent ID theft.

We restrict access to information about you to only those employees who need to know that information to provide products or services to you.

We train our employees on these security procedures, and we conduct regular audits to check on compliance with the procedures.

Children's privacy

Contractors, Closers & Connections is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Contractors, Closers & Connections does not knowingly collect information from children under the age of 13 and Contractors, Closers & Connections does not target its Web Sites to children under 13.

How we use your information

Contractors, Closers & Connections uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a application or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Contractors, Closers & Connections Web Sites. Occasionally we may also use your information to contact you for market research regarding Contractors, Closers & Connections products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, “Your privacy preferences and opting out”). Credit card information is used only for payment processing and fraud prevention. When you provide us with a credit card number (and other sensitive information), *Company Name* will take commercially reasonable steps to protect this information through a secure connection with your web browser. Credit card numbers are only used for payment processing and are not retained for marketing purposes.

Sensitive personal information is collected only to facilitate our financial service providers’ credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or *Company Name* and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

You may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at optoutplease@contractorsclosersconnections.com.

Additionally, if you do not want Contractors, Closers & Connections to contact you for marketing purposes by email, postal mail, fax and/or phone, you may opt out by sending email to us at optoutplease@contractorsclosersconnections.com. Please provide us with your name and the information you wish to unsubscribe. Place the word UNSUBSCRIBE in the subject.

Contractors, Closers & Connections will take appropriate steps to protect the information you share with us.

Personal data collected online may also be combined with information you provide Contractors, Closers & Connections through other sources such as product registration, call centers or public events such as trade shows or seminars.

Personal data given to Contractors, Closers & Connections may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

Non-personal data is aggregated for reporting about Contractors, Closers & Connections Web Site usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share your information with

Contractors, Closers & Connections will not sell, rent or lease your personal information to others. Contractors, Closers & Connections will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Contractors, Closers & Connections shares customer information across Contractors, Closers & Connections-affiliated business entities and companies working on our behalf, but only as described above in “How we use your information.”

Contractors, Closers & Connections contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in “How we use your information.” Suppliers and service providers are required to keep confidential the information received on behalf of Contractors, Closers & Connections and may not use it for any purpose other than to carry out the services they are performing for Contractors, Closers & Connections. These service providers may change or we may contract with additional service providers to better accommodate our customers. Contractors, Closers & Connections will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.

Contractors, Closers & Connections or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Contractors, Closers & Connections will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

Your choices

Contractors, Closers & Connections gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Contractors, Closers & Connections-wide marketing communications. Contractors, Closers & Connections-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Contractors, Closers & Connections-wide communications by postal mail, email and telephone. You can make or change your choices at the data collection point. Please refer to Section 7 for further instructions. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or updates.

Your information and third-party companies

Certain Contractors, Closers & Connections services are linked with those from unrelated third-party companies, some which offer you the option to share with both Contractors, Closers & Connections and the third party personal data you provide. Examples include the ability to request communications from Contractors, Closers & Connections marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.

Access to and accuracy of your information

Contractors, Closers & Connections strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Contractors, Closers & Connections’ Web Sites may limit access to specific individuals through the use of passwords and other personal identifiers.

The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.

Keeping your information secure

Contractors, Closers & Connections is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Contractors, Closers & Connections has in place appropriate physical and managerial procedures to safeguard the information we collect.

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

Credit card numbers are used only for processing payment and are not used for other purposes.

Changes to this Statement

If there are updates to the terms of Contractors, Closers & Connections’ Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Contractors, Closers & Connections will provide notification to affected customers.

Contacting us

We value your opinions. If you have comments or questions about our privacy policy, please send them to privacy@contractorsclosersconnections.com.